Roberts Technology Solutions, Inc. is a growing IT solutions provider to small and medium-sized businesses in the Cedar Rapids/Iowa City Corridor. We consistently strive to provide the most responsive support for a variety of IT needs across a broad range of industries. We seek to improve our services with new team members who not only have the required skills but who are a good team fit, exhibit a positive attitude, and value partnerships with our clients.
If you match the following profile, we want to talk to you:
- Enjoy variety in your daily job
- Excellent adaptability
- Strong problem-solving and research skills
- Eager to learn and are open-minded
- Excellent communicator
- Enjoy challenging opportunities which will utilize and expand your skill set
We are always seeking team-oriented and enthusiastic people to join our team and offer a great opportunity to work in a growing environment.
Open Job Postings:
Are you driven to help others with their technology for the sense of accomplishment and joy of doing it? If so, you may have what it takes to be an RTS team member.
Roberts Technology Solutions, Inc (RTS) is an IT Solutions provider in the Cedar Rapids/Iowa City Corridor. We provide solutions for IT needs for small to mid-sized companies in the Corridor so they can focus on their business instead of the challenges of their IT.
The mission of a Technician (all levels) is to confidently assist clients to understand their request, troubleshoot, diagnose, and resolve all issues related to the technology devices. A Technician will be involved in providing proactive and reactive support for a client's needs regarding their networks, desktops, laptops, servers, applications, phones, tablets, and email and provide detailed documentation of the task. A Technician is expected to have advanced knowledge of Windows operating systems, as well as intermediate or higher knowledge of networking and Windows domain environments. Finally, it is crucial to be able to communicate clearly and effectively with clients and team members.
Key Criteria/Requirements
- Experience handling diverse customers, including customers from differing industries, company sizes, and organizational culture
- Experience working as part of a tight team - relying on others and having others rely on you
- Experience working in an environment where you are trusted to work independently at times and be self sufficient
- Experience working with multiple levels of clients and colleagues, from executives to hourly associates
- Experience working with a growing team
- Experience managing multiple priorities
- Experience focusing on the details
- Willingness to learn from staff mentors to develop professionally
Local candidates only.
Job Type: Full time
Please submit a cover letter and resume through the form on this page.
If you would like to apply for an open position, click on the postings above and fill out the form one this page. If you feel you fit in our organizations even though there are no current openings, send your resume to jobs@robertstechs.com and we will keep it on file for the next open position.
